The training covered key operational areas, including check-in and check-out processes, reservations management, concierge services, room cleaning protocols, laundry management, and maintaining guest room standards. Led by Ms. Hui Qi, a senior lecturer at the Hashoo School of Hospitality Management, the session provided students with invaluable insights into industry best practices. Additional sessions were facilitated by Ms. Mehar, Guest Relations Manager, and Ms. Javeria, Learning and People Development Manager at Pearl Continental Hotel, who shared their expertise in delivering exceptional guest experiences. This hands-on experience allowed students to gain practical knowledge of international hospitality standards and better understand the operational challenges of the industry. The session emphasized the importance of technical skills and real-world applications, preparing participants for successful careers in the dynamic field of hospitality management. The collaboration between BNU and the Hashoo School of Hospitality Management reflects a shared commitment to providing students with industry exposure and skill development opportunities. By bridging academic learning with professional practice, this partnership ensures that graduates are well-equipped to excel in the competitive hospitality sector.
The lecture attracted a full house of enthusiastic students, who were highly engaged throughout the session. Mr. Khubaib’s expertise and forward-thinking perspective on AI applications in HR captivated the audience, sparking thoughtful discussion and curiosity about the future of HR and AI in business. We extend our gratitude to Mr. Khubaib for his time and dedication to inspiring our students. His impactful lecture has undoubtedly enriched students’ understanding of AI’s transformative potential in HR, equipping them with knowledge essential for the next generation of industry leaders.
Vice Chancellor Dr. Moeed Yusuf delivered an inspiring welcome address, encouraging students to dream big and seize the opportunities available at BNU. Dr. Ijaz, Head of the Department of Management Studies, shared practical advice on navigating academic challenges, while Dr. Atif Hassan, Head of Hospitality Management, motivated the students to strive for excellence in their respective fields. The session also featured interactive ice-breaking activities, allowing students to connect with one another and the faculty. The day concluded with refreshments, setting a positive and exciting tone for the new semester.
The event featured an impressive lineup of speakers, including Mr. Haseeb Gardezi, Executive Director, Hospitality and Education Division at Hashoo Group, Mr. Azam Jamil, former Minister of State and current Chief Hospitality Officer at Ambiance Hotels & Resorts, Mr. Faisal Naeem Khan, Director Hashoo School of Hospitality Management, Dr. Moeed Yusuf, Vice Chancellor, BNU, Mr. Zaeem Yaqoob Khan, Executive Director, Student Affairs and External Relations at BNU, and Prof. Dr. Atif Hassan, Head of the Department of Hospitality Management at BNU. Their speeches highlighted the promising career opportunities in the hospitality industry and the comprehensive education that BNU and HSHM are committed to providing. The event was well-attended by representatives from BNU, HSHM, and Pearl Continental, making it an engaging and informative session for all.