Drawing from decades of international hospitality experience, Mr. Boulis offered students a comprehensive overview of operational strategy, quality control, service design, and team management in high-end food and beverage establishments. He emphasized the importance of adaptability, consistency, and guest-centric thinking in delivering excellence in a competitive market.
The lecture concluded with an interactive Q&A session, allowing students to delve deeper into the nuances of leadership in hospitality, current trends in the Pakistani F&B sector, and career pathways in hotel management. The session was part of BNU’s ongoing commitment to bridging academic learning with industry exposure.
